FAQ

Questions, answered plainly

If something is missing here, write to me — and I will add it to this page.

Ordering & delivery

When will my order arrive?

Statues and shelf figures ordered today arrive by … in your Destination: Germany shipping cost from 5.99 EUR - free shipping for orders above 50 EUR.

Custom figures made from a photo take longer, because the model is sculpted and approved before anything is printed.

Are the figures really painted by hand?

Yes. After printing, each piece is washed, cured, primed and painted individually. Two figures of the same sculpt differ slightly, and that is the point.

How much is shipping?

The cost is shown on the Shipping Policy, and at the checkout after your address and Country.

Shipping to Germany costs 5.99 EUR, free over 50 EUR

Which payment methods can I use?

PayPal, invoice, Klarna, SEPA direct debit, Shop Pay, Apple Pay and Google Pay.

payment methods vary depending on your country

Do you ship outside Germany?

Yes.

Shipping to Germany costs 5.99 EUR, free over 50 EUR, and your order arrives by ….

Returns & after the purchase

Can I return a custom figure?

Custom-made items are excluded from the statutory right of withdrawal, because they cannot be resold. That is why you approve the 3D model before printing and get two rounds of changes for free.

Something arrived broken. What now?

Send me a photo by email. I will replace it or refund it — you do not have to argue about it.

Refund Policy
Where do I leave a review?

If you agreed to emails at checkout, a link comes about two weeks after delivery. Otherwise you can leave one any time on the product page.

Products & materials

What are the pieces made of?
  • Statues and shelf figures are made of UV-cured photopolymer resin, printed at 0.05 mm layer height, then hand-finished and hand-painted.

  • The multicolour desk pieces are FDM printed with the colour built into the print.
How big are they really?

Every product page has a scale photo in second position — the piece next to a hand or a mug. Online, figures are almost always imagined larger than they are.

Is every piece really painted by hand?

Yes, by me. A full statue takes around 16 hours. That is also why no two are perfectly identical.

How do I look after it?

Dust with a soft dry brush. Keep out of prolonged direct sunlight and away from heat above 60 °C. Resin is not weatherproof — indoor display only.

Is it safe for children?

No. These are decorative objects, not toys, and are not suitable for children under 14. Small parts and painted resin.

Personalized

What kind of photo do you need?

Two or three sharp photos where the face is clearly visible, from slightly different angles. A group shot taken from five metres away will not work.

Does the person have to come anywhere?

No. That is the entire point — the figure can be a surprise.

What if it does not look like them?

You see a rotatable 3D preview before anything is printed, and you get two rounds of changes at no cost.

Can I cancel?

Yes, free of charge within 24 hours of ordering — just send me an email. After that you can still end the order as long as you have not approved the 3D preview; I then keep 50 % of the price for the design work already done. Once you approve the preview, your piece goes into production and is made to your specification, so the statutory right of withdrawal no longer applies.

Refund Policy
What happens to my photos?

Used for your figure and nothing else, deleted 90 days after delivery. Your finished figure only appears on this site if you tick the box allowing it.

When will my order arrive?

Custom figures made from a photo take longer, because the model is sculpted and approved before anything is printed.

3D-Design: 2 Weeks
Printing: 1-3 Days
Post-Processing: 1 Week

Delivery often 3-4 weeks after purchase of the custom product.

Are the figures really painted by hand?

Yes. After printing, each piece is washed, cured, primed and painted individually. Two figures of the same sculpt differ slightly, and that is the point.

Can I return a custom figure?

Custom-made items are excluded from the statutory right of withdrawal, because they cannot be resold. That is why you approve the 3D model before printing and get two rounds of changes for free.

Refund Policy
What are they made of?
  • Statues and Shelf figures are printed in SLA resin for fine detail.
  • Desk figures are printed in multicolor PLA, which is sturdier and cheaper.

Statues

Are the statues really painted by hand?

Yes. After printing, each statue is cleaned, cured, primed and painted individually. That is also why two pieces of the same god differ slightly. It is a finish, not a print.

What are they made of?

Statues are printed in SLA resin for fine detail. The weight sensible at around 150 - 300 g.

Which finish should I choose?

Gold reads warm and sacred, silver cool and temple-like, bronze aged and historic, black dark and graphic. Black is the entry price because the metallics need an extra pass.

How fragile are they?

Cured resin is solid and heavier than it looks, but a thin raised element like a staff can break under real force. Everything ships double-boxed in foam.

Can I request a god that is not listed?

Often yes. Send the deity and the pose you have in mind and you will get an honest answer on whether it works and what it costs.

Personalized Request

Shelf

What is the difference between a set and three singles?

Nothing in the pieces. A set is three of the individual figures in complementary poses, bundled at 94,99 instead of 104,97 EUR. Set A and Set B contain different poses, so you can buy both without duplicates.

Can I mix my own set of three, six or nine?

Not through the shop yet. Send a message in the meantime and it can be arranged by hand.

Resin or PLA, which should I pick?

Resin for detail and weight, which is the hooded figures and the statues. PLA for colour and price, which is the desk dragons. Resin feels closer to cast stone, PLA closer to a well-made toy.

Are the figures really painted by hand?

Yes. After printing, each Hooded figure piece is washed, cured, primed and painted individually. Two figures of the same sculpt differ slightly, and that is the point.

Are the dragons painted?

No — and that is the point. The colour is built into the PLA print, layer by layer, so it cannot come off.

Still unanswered?

One person reads every message. There is no wrong question.